Staff Login, GP Website Design by iatro. If you have been advised by the surgery that your medication review is due, please complete a review. Attleborough Surgery is a GP/Doctors practice in Attleborough. We make it easy to register you and your family. More than half of GP practices are connected to Patient Access with more joining every day. Norfolk In the past 2 weeks we have moved over to a new clinical system. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. You can also find out if you are entitled to free prescriptions. Flu vaccinations - Aged 65 and over group. Find out how to renew your repeat prescriptions. Station Road SurgeryStation Road You . (Note that ordering several items at once to be counted as one prescription). My mother left hospital with a head injury. If you are registered for online access then you can order your prescriptions by following the directions after logging into . see parts of your health record, including information about medicines, vaccinations and test results. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Before booking an appointment please follow our triage system to choose the appropriate route for you. This website uses cookies. Analytical cookies send information to Google Analytics. There's more information about prescriptions in your NHS account. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. NR17 2AF Map. Attleborough I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. You do not need to see a GP to order a repeat prescription. order repeat prescriptions. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. I cannot find a way to get an appointment. Minor surgery (e.g. Request repeat medication or managing existing requests. Ask your GP surgery which service your GP surgery uses. Attleborough Messaging. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Before you make your choice you can read more about our cookie policy. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Let us know your preference. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. We would also like to use analytical cookies to understand how our site is used and improve user experience. Egton Medical Information Systems Limited. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Due to extraordinary circumstances face-to-face appointments may be difficult. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. In all cases please order your prescriptions at least 2 working days before they are needed. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. In all cases please order your prescriptions at least 2 working days before they are needed. 82.88% with recommended measurement, out of 2,698 patients. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. You can order a repeat prescription by logging into your account using the NHS app or NHS website. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. The Nominated pharmacy section with a nomination. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Manage an account on behalf of another patient or relative. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . 76.88% reviewed by GP, out of 160 patients diagnosed. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Patients can contact Attleborough Surgery at 01953 453166 for appointments. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. More information on the service can be located here. We would also like to use analytical cookies to understand how our site is used and improve user experience. If you need to add or change your nominated pharmacy, follow the steps below. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. For those going into self . I was hold for over 2 hours, next in line to be answered and got cut off. Attleborough EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Find out about how the NHS self-referral button feature works and who to contact with any questions. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. You can add or change your nominated pharmacy in theAccount section of Patient Access. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Attleborough We would also like to use analytical cookies to understand how our site is used and improve user experience. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Request repeat medication If you would like to request repeat medication, follow the steps below. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Find out how to renew your repeat prescriptions. Message your practice. Messaging. View the cost of prescriptions on the NHS website. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? We are setting up a new delivery service for our dispensing patients. We continue to work to resolve these issues as soon as we can. Please allow 2 working days before collecting your prescription. If you take medicine regularly you'll usually have a repeat prescription. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. You can add or change your nominated pharmacy in the. NR17 2AF Map. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. 56.7% vaccinated, of 1602 eligible people. In future you may wish to consider registering for our Online Services. The website wasnt working. Diabetes - Managing Blood Glucose Level (HbA1c). Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. By asking your local pharmacist to request on your behalf. NR17 2AF Map. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. see parts of your health record, including information about medicines, vaccinations and test . By continuing to use this site you are agreeing to itsuse of cookies. Attleborough Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. What has happened to this surgery? Or they might be able to let you know when it's ready to collect. Patient Satisfaction with GP Practice Appointment Times. If not, you'll need to order your medicines from your GP surgery each time. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . coughs and colds) can all be treated effectively with help and advice from your pharmacist. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Or they might be able to let you know when it's ready to collect. 96.90% had confidence, of 215 respondents. Menu In the transfer over, all repeat medication also now needs to be newly authorised. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Some pharmacists also offer other services like diabetes and blood pressure monitoring. The website sends you round and around in circles. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Thank you for subscribing to our newsletter. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Patient does not provide medical advice, diagnosis or treatment. If you would be prepared to tell us a bit more about who you are, please click I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. She was told to have it checked after 4 days. This is for reasons of accuracy and safety. NR17 2AS Map, Queens Square SurgeryQueens Square We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Accessibility How on earth am I supposed to make an appointment? NR17 2AS Map, Queens Square SurgeryQueens Square The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Do not submit any queries about your medical condition or medications. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. order repeat prescriptions. NR17 2AF Map. Send secure messages to your GP. Stay up to date with the latest government guidance. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. For more information, see the dispensary page. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. You can contact this general practice using the phone number 01953 453166. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. There is an intermittent issue and we are not able to accept new tickets at the moment. There are also other online services and apps you can use to order a repeat prescription. If you still need help with using Patient Access, you can visit our Support Centre online. My Account. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Manage an account on behalf of another patient or relative. View and share your medical record. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Send secure messages to your GP. Analytical cookies send information to Google Analytics. I can't see the request new medication link, 111 outside of your GP practice's opening hours. 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