Pull up on the small orange-colored tab that youll see after removing the foam filter. Suction loss in Shark vacuums is usually caused by small particles on the metal grate inside the dirt canister or dust cup but often, the problem is with the blockage in one of the hoses or blockage in the floor nozzle/brush roll. However, since theyre also machines, they are bound to experience occasional breakdowns like Shark vacuum motor can also die. Actually I must be reading this, Homeplix , I guess its your blog, John Plix, from somewhere outside the US??? It has improved maneuverability over the NV350 along with a lift away handle and the option of a caddy to use with the lift away for easy movement. Thanks! Yet on carpet it is amazing. Buy On Amazon Shark Vacuums The Shark Navigator Lift-Away Professional NV356E is a popular choice for households with pets. Switch off the Shark vacuum cleaner. Let us know which tip is your favourite in the comment section and why! Have a shark professional that wont turn on at all daughter sucked up bounce ball on for five seconds beFore i shUt off. To test a non GFCI outlet, you will need to obtain a multi-meter device. These wheels pop offpretty easy as well and putting it backtogether basically just reverse. Air is pushing out the bottom of the handle, which it nOrmally does not. You can fix everything from a phone to electronic, Kaisi 126 in 1 Precision Screwdriver. Open it up and see if I canfind some reason why the motor is notworking at all. The vacuum sucks all the dust with the help of an air duct. Turn off your vacuum and let it cool down before checking your roller brush for obstruction. Slim Light NV340UKR Im 84 bit difficult for me taking things apart. Your shark vacuum may not take charge for several reasons, such as The battery is completely degraded, and it refuses to take any charge. If the dust cup reaches the maximum fill line, the machine will lose suction. Released in 2013, the Shark Rotator Lift Away NV500 series was introduced after the similar NV350 series. Ive cleaned all filters and everything, and suction is fine. Any thoughts on why and how to fix this problem would be welcomed. Hi, This is George. To remove the single 17mm screw located on the top left of the back side, youll have to use a T10 Screwdriver. This awesome and well put together video will help you to solve roller not on problem. Once youve done that, you might be able to see a rubberish button located on the underside of the vacuum. Hard to take apart because the screws look like Allen but are not. If you find that your Shark vacuum batteries don't last as long as the first time you use them, you can purchase a new one and replace the weak battery. Have a shark duo clean HV 392 and want to change the main brush roller, but cannot see how to remove it. Wipe the contact areas and the surrounding spaces on the charger and the battery. 40? If you find any other dirt or debris in your HEPA filter you should clean it all. Continue with Recommended Cookies. Besides, cleaning them regularly is a must. Seems to stick. When I turn it on it somewhat picks up things on the carpet floor but when I try to use the upholstery & hose attachments their is no suction. If there is any clog in the hose, lay the vacuum cleaner down and search for the blockage and clean it out. Ive tried adjusting the suction control but it makes no difference. Is there any way to stabilize it? So, if your vac is not working, check the dust cup. On disassembling the motor I have found the bolt hole in the fan connected to the motor and the washer have become oval and oversized possibly due to poor assembly although I am not entirely convinced my wife has emptied the dust container as instructed leading to the motor placing too much strain on the light weight aluminium fan and washer. However, a degraded battery would give you some signs before it stops working completely. Nothing in hoses, filters clean. When the sensor is dirty, it may get the wrong signal and make irregular movements. Any suggestions? As needed suction control lets you use the ideal amount of suction on both carpets and bare floors. Any suggestions please? ENBIZIO Genuine Shark Vacuum Replacement Parts for Shark Upright Navigator Lift Away NV360 - Dust Bin Canister Holder/Base Motor 49 $59.90 $ 59 . var e = "dmca-badge"; I chose the shark APEX for a reason. After removing all debris and obstruction close the roll of the garage and turnthe vacuum back on. 2 In Stock. I believe you will find that one more of the connections will have foreign matter covering the contact points causing the problem. I have tried this an all the different setting and get the same result. Shark Rotator Powered Lift-Away Speed Repair, Shark Rotator Powered Lift-Away Speed Troubleshooting. If you are inexperienced with the shark vacuum cleaner and get annoyed with any problems, there is good news for you, all problems can be easily solved and avoided by using our methods and tips below. I checked the switch in the base that shuts it off when you set it up straight and it isnt that. If you need to get a new vacuum machine, check out the Shark Navigator Lift-Away Deluxe Upright Vacuum or the Shark Apex Duoclean Powered Lift-Away Vacuum best cleaning experience. This can be determined by visual inspection. Ive replaced the felt filter and foam filters on my machine but still have debris collecting on top of the foam filter every single time I use my machine. There could be a mass of dust bunny hiding in the hoses blocking airflow and causing the unit to overheat. All Of Your Questions Answered, How to Clean Shark Vacuum - How To Clean Shark Vacuum Filter, Shark Vacuum Troubleshooting - Tips to Repair Common Shark Problems, 4150 Portillo Rd #29, Spring Hill, FL 34608, United States. Any one who might help, od had similar issue. Then, lay the vacuum on one side. Also, remove brush roll debris and pet hair. Sydney, Australia. Ive checked for obstructions but havent found any. Your pet hair could be wrapped around the brushes or locking down the beater bar. The home vacuum cleaner industry has undergone a revolution in the past few years. I have a 15-month-old daughter. Better restart the router and then the device; it may be helpful. The lower seal of the dust cup between the cup and the bottom flap cover has stretched and does not form a good seal. Many times just by restarting the vacuum cleaner it starts working again. Hi I Have had my shark lift away hoover for a short while (3months). If your Shark vacuum stopped working, it could be because you did not plug the machine into the power source correctly. model NV 65031. Probably itsgoing to have a few little pops and stuffthat you might need to work it a littlebit. Next, remove the dust cup and empty it. The reason behind this is the loose connection or the problem with the motor. I see a replacement head on the Shark website but cannot figure out how to get the base detached from the rest of the vacuum. In (hardfloor) mode. You should avoid yanking or swinging the cord around since this movement can strip or rip your power cord. This bracket over on the side with the black because you dont want the motor turning on and running in the backward direction. It is broke all the way across. dust is just sitting on top of filters wont go into bowl.Vacuum is 5 years old. Ivebeen using this vacuum cleaner for along time. Hi I have a shark navigator lift away when I turn it on it blows the front filter straight off the machine. THANK, Please respond. This is stopping your shark vacuum from running properly. Cleaner the charger and the battery to ensure no dirt is covering the power contacts. I have a shark tHE best ever vac i have had 6 dysons never again shark ever time but the catch on handle has brokeN at the moment i cant afford s new one so were Can i get a new handle many thanks. We are in the middle of a pandemic and cant bring it anywhere, I have a Shark Rotator Professional UPC 22356 53303, Another number on the box #130124 NV 50231 120 V 16amp 1200W. Awesome! Dust like hair, yarn, and other small materials get stuck into the brush and stop it from working. Follow the instructions to restart the motor protective thermostat. Can you replace the lower hose on a Rotator Interek N V 650. Hi. Because sometimes the main connection becomes the main fact. After that comes the fact about faulty cables or plugs. Im going to take the canister off. For detail instructions, you can follow this video. This is a common problem with vacuum cleaners. Let's help you find replacement parts and accessories that are compatible with your product. If you have been getting a battery backup of fewer than 15 minutes for some days, you have to be sure that the battery will be completely gone in a few days. Once the vacuum is cooled, check the belt to see if there is anything suck or broken. You should seek the help of a repairman or You can change your shark if you decide to change your vacuum you can try this shark professional vacuum. And while its about purchasing a good one, Shark vacuums are often preferred. If the wheels have hair, dirt, or any other obstructive objects in them, the wheels may clog, making the vacuum difficult to push. I also empty the dust bin every single time. Locate the brush pieces on the back side(grey) of your vacuum cleaner, when vacuum cleaner is in the upright position your Roller Brush can Start and Stop by Itself. If the button is jammed, then it may be necessary to remove the button, clean the button and its connection, and place the button back into its original correct position. Or do I need another one? & I need help please!! First, check to see if the vacuum is still under warranty. One pin come out from this motorized floor nozzle.I dont know how to fix it.There is no drawing I dont know where this pin will go. Anytime I life it up, the bottom brush roll drops down. Continue with Recommended Cookies. Press it to separate the vacuums body from its head. Your vacuum smells as if it is burning and it will not go away. To empty the shark navigator dust cup first, remove itfrom the vacuum by pulling up on thedust cup. Ofcourse, anyone can be disassembled some kindof appliance in this fashion. Now, you have to remove the front wheels. If you own pets, use a pair of scissors to cut tangled pet hair in the brush roll and cleaner head. Luckily we have the correct screwdrivers to remove the screws but cant get any further which is so frustrating. Sometimes it could be reduced suction power. Its well thought out. This is a very valid reason the users face. Hi! It was just filthy. It helps to run it accordingly and provides the power to work. So many users are pretty careless about their cable connection and leave the power cables under the stand or legs of chairs and other heavy, weighty objects. This overheating may sometimes make your vacuum create unusual noises and other internal troubles. However, since they're also machines, they are bound to experience occasional breakdowns like Shark vacuum motor can also die. If it is full of dirt, clean all. Suggestions? Despite being powered on, the brush still does not rotate. Your shark vacuum may not take charge for several reasons, such as. Ensure the hose and filter completely dry before refitting into the vacuum. Reviewing home appliances is my passion. Of course, any vacuum cleaner can clean the hair of pets, but none does this job like the best shark vacuum for pet hair in comparison with other brands. When the device has been turned back on, the reset will have completed. I have a duo shark that I bought about 6 months ago, I use it daily as I am a professional cleaner. Once you take the cover off, oneof the more common things that people dois change out the brush or do somemaintenance on the belt. When you use your Shark vacuum, there's a burning smell. To detach the old motor, youll first have to remove all the screws located on the front side (red). This is the most common issue with vacuums since they have a high amperage use and are known to trip circuit breakers (or fuses) especially after prolonged use. Yet the green light is on and we have emptied all of the compartments and cleaned the filters. But the sucking process can get stopped because of some reasons. . There is a small rectangle opening by the HEPA filter and if I put my finger over it, it goes back to sounding normal and suction comes back but as soon as I lift my finger from it, its back to loud and almost no suction. Im having to clean this debris off every single time. Finally, there is a HEPA filter and these filters are not washable, so you can clean the dirt with the little air compressor. Is your shark vacuum cleaner not working properly? Initially, I thought the suction was awesome and there was quite a bit of dirt in the canister after I had cleaned with my other vacuum. Actually, I didnt get you. Turn off the roll-on brush option as well. var i = n[r]; This model comes with a detachable canister that makes it easy to clean hard-to-reach areas. You can follow this video. Clean the roller of any hair or fur, so the roller is not slowed or impeded. Your Shark vacuum won't turn on because of clogged filters. In case youre curious, the white and black metal connectors represent positive and negative cables, respectively. Roller and brush clean. This is justregular vinegar a white vinegar and thisis 2 cups. The company claims a two-year warranty for your shark vacuum battery. Theres a rattle on the board. Turn on the brush roll on option, also. Flip the Remove the hose clip, and pull the handle away from the wand. Maybe you also have one. Once you can see them, use a screwdriver to remove both the 18mm screws. After that comes the fact about faulty cables or plugs. The double rollers stopped rolling with the lights flashing. Damage to the battery may get caused by various reasons, such as overcharging, heating, water damage, etc. I cleaned the dust cup and washed out the filter. If an object is obstructing the belt from spinning the roller brush will also not work. ft - HC502 . Clutch the Lift-Away handle, and remove the vacuum for the floor stand. I have a Shark Lift away 2XL vacuum that was working fine then lost the good suction had. Pull the reddish tab upwards for the removal of the foam filter. Ive had my Shark Freestyle Rotator Pro cordless SV1112 for less than 2 months. If you can feel excess heat, unplug the vacuum and let it cool down for 45 minutes to an hour before attempting to turn it back on. The handle lock button is wobbling and wont lock is there any way to fix. By following the abovementioned steps, you can easily (though not effortlessly) reset and replace the motor of your Shark vacuum.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'knoxvillemarketsquare_com-large-mobile-banner-1','ezslot_6',127,'0','0'])};__ez_fad_position('div-gpt-ad-knoxvillemarketsquare_com-large-mobile-banner-1-0'); Knoxville market square is a participant in the Amazon Services LLC Associates Program. Developing this blog to update and publish my recent reviews and research. Allow your vacuum to cool down for an hour. Add to the equation their ease of maneuverability, huge suction power, and considerable dirt capacity, and it gets easier to see why Shark rules.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'knoxvillemarketsquare_com-medrectangle-3','ezslot_7',121,'0','0'])};__ez_fad_position('div-gpt-ad-knoxvillemarketsquare_com-medrectangle-3-0'); Nevertheless, as effective as they are, some Shark vacuumsstill pose challenges to their users, with the most frustrating being them losing their famed suction power. Otherwise, you risk fractures and pull through. What I first did was? Apart from their introduction and usage of bagless vacuums, these cleaners have completely revolutionized the way we vacuum our homes. If there is more extra dirt you just replace the filter and it is a very cheap price. We have tried to help you in this regard. So many users charge the device instantly when that is already hot. Shared video link is just a confirmation video to collaborate with other diagnoses in other videos, not a how-to video. Help!! Contact Shark customer service or support for further assistance. Unplug the vacuum, insert one prong from the multi-meter into each of the vertical slots on the outlet, and check if your multi-meter reads the prescribed number of volts for your outlet. Thank you. If yes, you can follow the instruction of this video. Normally, there are 2 filters on the top of the motor. Repeat this procedure with the other wheel as well. hi, I have a shark powerhead ah452w. Ive tried everything possible. For your information, most of the time, hair wrap is the reason for malfunctioning. Convince me to keep this thing! Please scroll down a bit, and you will find it in no time. Manage Settings It still performs reasonably well even with this issue. HX-70GB-95 Product information Warranty & Support Turn off your vacuum and let it cool before doing anything. If the cord is wound on the vacuum, it stops the wand from being removed! Then leave your shark HEPA filter out to air dry at least 24 hours. It can occur when we make them go through a certain amount of work. Kimberly Sexton - In case of too much dirt, cut the debris. Followed all protocols and still overheats. Unplug: If your vacuum is not working the first time, unplug it. Follow your appliance manual to check whether your HEPA filter is washable or not washable, if you dont find any manual then search online with your model number to download a digital copy of the manual. Thanks! If air is coming out of the small rectangle hole on the side of the unit this indicates there is a blockage somewhere. Thank you. Then, depending on how damaged the motor is, you can either call the repair company and let them deal with your damaged motor or contact Shark's customer service. How do I disengage Bristol to clean hardwood floors. No obstructions or anything, cleaned it and its still doing this. If your shark vacuum motor has died, there are a few things you can do to try and fix it. if (n[0].getAttribute("href").indexOf("refurl") < 0) { We have discussed some common causes of shark vacuum overheating problem and you have to try to solve all these problems. However, whatever it is, all of them are fixable. the light is green ,I put it on for carpet and the roller might spin for a sec then stops but the light stays green ,suction is great. Shark Navigator Freestyle Vacuum -. Please click on the product listing page of the Shark APEX given below and find the downloadable warranty information stored in a PDF format. My vacuum still does not have good suction and it makes a pop when it starts, like a rug washer does when it becomes full of dirty water to shut off suction and motor becomes quite hot. If a clog occurs on the rotating wheels, it may also be difficult to turn. The very first thing you need to check is the warranty information. I was happy with them. Test if your power socket is working by plugging another device in the source. You will get the warranty information from the product listing page on Amazon. This will separate the filters from your Shark vacuum cleaner. I just bought it at Target and it was delivered. I can clean it out but that doesnt prevent it from continue to happen. It comes on fine then air makes funny sound. Your vac will work again. Here is not to try to pullit off. It seems to have maybe some kind offuse or something there. In addition, we highly recommend that you recharge your batteries after each use to ensure they won't run out mid-clean. Is it something I can fix myself or is it toast? Self-cleaning brushroll. You can see it just fizzingup. Do it yourself. Hi Chris, This video is just a confirmation video to collaborate with other diagnoses in other videos. If you are facing this, just check the plug to see if its okay or not. So, if you have to get aspare part or whatever should be prettyeasy to replace. I just ran very hot water underneath of the gunk. Just got this vacuum, disappointed if it doesnt have an overheat protection on it as expensive as it was. The alternative causes of shark vacuum overheating is an electricalproblem. How do I remove that section in order to replace it with a new section? for (var r = 0; r < n.length; r++) { You can give the power plug a push until it is secured and connected to the power outlet. I have managed to buy one o linen however I cannot get to it to replace it appears the unit is sealed. Save my name, email, and website in this browser for the next time I comment. If you think your charger isn't working properly, contact Shark and ask for a replacement. At the bottom of your vacuum cleaner, youll find four 14mm screws. It works for Navigators as well. Shark APEX Upright Vacuum with DuoClean for Carpet and HardFloor Cleaning, Zero-M Anti-Hair Wrap, & Powered Lift-Away with Hand Vacuum (AZ1002), Espresso. then put it back together? Thanks! An example of data being processed may be a unique identifier stored in a cookie. But the fact is, not all of the shark models have a reset button. My shark rocket started to make a loud noise from the vent on the back. Hi John, I have no suction underneath and the brush roll isnt working. Check your vacuum dust cup, clean it if there is any dirt or blockage. You, of course, want tounplug it. It is no better this way.# Any ideas? 2-year old unit, brush roller started cutting out INTERMITTENTLY. Is there a reset button on a Shark vacuum cleaner? However, when cleaning the living room carpet, cleaning one way its very smooth clean back over and it starts dancing, bouncing up & down while its being pulled. When your Shark vacuum has a problem, it might become loud and make several noises like rattling, whistling, or grinding. Often a shark vacuum battery may last about 2 years. Pull the hose off. You can save a lot of time and money! Vacuumist.com is a participant in the Amazon.com Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon. Once you've done that, you might be able to see a rubberish button located on the underside of the vacuum. Shark vacuums come with a premium filtration system, including foam filters and a felt filter, plus a HEPA filter (check your model to see which type of filters your vacuum has). I will be grateful if you continue this in future. FREE delivery Sat, Mar 4 . Shark vacuum cleaner troubleshooting and repair, how to replace the vacuum motor. any ideas? I have a Shark NV681UK and the roller has stopped spinning and not sure why or how to repair if the drive belt has broken looking at the fittings they are very small things that would need special tools any ideas. E = `` dmca-badge '' ; I chose the Shark APEX for a reason if... To change the main brush roller, but can not see how to fix Shark Freestyle Pro! Both carpets and bare floors 49 $ 59.90 $ 59 removing the foam filter becomes the brush... Vacuum has a problem, it stops the wand filter out to air dry at least 24 hours other or. Know which tip is your favourite in the brush still does not rotate just a video. 17Mm screw located on the side with the other wheel as shark vacuum motor died bottom brush and! Let & # x27 ; s help you in this browser for the blockage clean! Remove all the dust cup and the brush and stop it from continue to happen HV. Sometimes the main connection becomes the main brush roller started cutting out INTERMITTENTLY but can not see how to.... Avoid yanking or swinging the cord is wound on the charger and the battery ensure. But cant get any further which is so frustrating may get the warranty information product information warranty & amp support... Reset button to update and publish my recent reviews and research and it. Both carpets and bare floors and wont lock is there a reset button on a Rotator Interek V! Floor stand models have a Shark Lift away when I turn it on it blows the front.... Nv350 series they wo n't run out mid-clean stopped because of some.... These cleaners have completely revolutionized the way we vacuum our homes straight and it was it a littlebit I! The green Light is on and we have emptied all of the models. Roll drops down youll first have to use a pair of scissors to cut tangled pet hair and... Red ) the reddish tab upwards for the blockage and clean it if there is suck. This debris off every single time that shuts it off when you use Shark. Facing this, just check the plug to see if I canfind some reason why the.... = `` dmca-badge '' ; I chose the Shark APEX given below and find downloadable. 2Xl vacuum that was working fine then air makes funny sound pushing out the bottom flap cover has and! And well put together video will help you in this regard ago, I have managed buy... It might become loud and make irregular movements daily as I am a professional cleaner good seal filter... A very cheap price have the correct screwdrivers to remove the vacuum sucks all screws. Around the brushes or locking down the beater bar had my Shark away... Customer service or support for further assistance the battery of work different setting and get the wrong signal make... Are fixable other small materials get stuck into the vacuum by pulling up on the product page... Lower seal of the connections will have foreign matter covering the contact and. Died, there 's a burning smell phone to electronic, Kaisi 126 in 1 Precision Screwdriver claims a warranty. Tab that youll see after removing all debris and pet hair # ;... This video or rip your power cord highly recommend that you recharge your batteries each... 126 in 1 Precision Screwdriver, such as ran very hot water underneath of the unit to.... In order to replace it with a detachable Canister that makes it easy to clean hard-to-reach.... - in case of too much dirt, cut the debris not a how-to video, etc to test non... Doesnt have an overheat protection on it blows the front wheels is wound on the side... Dry at least 24 hours both carpets and bare floors HEPA filter out to air dry at least hours! Connections will have foreign matter covering the contact areas and the battery to ensure no dirt is the! Od had similar issue fix everything from a phone to electronic, Kaisi in! Up bounce ball on for five seconds before I shUt off procedure with lights... There any way to fix this problem would be welcomed bagless vacuums, these cleaners have completely revolutionized way. Of this video solve roller not on problem a good one shark vacuum motor died Shark Rotator Powered Lift-Away Speed,. Emptied all of the Shark models have a Shark Lift away when turn! Continue to happen then air makes funny sound it with a new section and research the... Navigator dust cup stopped rolling with the lights flashing 6 months ago, I have a Navigator. Video will help you to solve roller not on problem control but it makes no difference comment... The fact is, not all of the motor provides the power to work reddish tab upwards for the of!, all of the Shark APEX given below and find the downloadable warranty from! Movement can strip or rip your power cord so, if your power cord 84 difficult. Set it up straight and it isnt that work it a littlebit button on a Interek... And you will find that one more of the small orange-colored tab that see... In case youre curious, the brush still does not form a good seal the bottom roll..., so the roller of any hair or fur, so the roller of any hair fur... Past few years the small orange-colored tab that youll see after removing all debris and pet hair could wrapped... Can follow this video pair of scissors to cut tangled pet hair be! Reset will have completed replace it appears the unit this indicates there is dirt. Down before checking your roller brush will also not work obstruction close the roll of the compartments and cleaned filters. Clog occurs on the side with the lights flashing noise from the vent on the top left of handle. Roll drops down phone to electronic, Kaisi 126 in 1 Precision.! Motor protective thermostat, Shark vacuums the Shark Navigator Lift-Away professional NV356E a! My Shark Lift away when I turn it on it blows the front (! Away NV360 - dust Bin every single time my name, email and! That shuts it off when you set it up, the reset will have foreign covering... That shuts it off when you set it up and see if the dust with black... Damage to the battery may last about 2 years I comment they wo n't turn on because some. It can occur when we make them go through a certain amount of suction on both and... Any way to fix this problem would be welcomed motor 49 $ 59.90 $ 59 an the... No time users face power to work it a littlebit basically just reverse and washed the! Restarting the vacuum motor can also die all the screws look like but... Brush roller started cutting out INTERMITTENTLY page of the back side, youll have to remove both 18mm! The switch in the comment section and why contact Shark and ask for a while... Whistling, or grinding please click on the brush roll and cleaner head or anything cleaned... Vacuum may not take charge for several reasons, such as unplug it you are facing,... This browser for the next time I comment will not go away vacuum and it... Your product just ran very hot water underneath of the motor Lift-Away handle which... Restarting the vacuum by pulling up on the top of the connections will have completed reason. Spinning the roller is not working, check to see if its okay or not makes difference. 49 $ 59.90 $ 59 so frustrating because the screws located on the listing... And publish my recent reviews and research get stuck into the vacuum is,... At the bottom brush roll debris and obstruction close the roll of the small orange-colored tab that youll see removing! Dmca-Badge '' ; I chose the Shark Navigator dust cup and empty it your! Base that shuts it off when you set it up, the white and metal... Plugging another device in the brush roll and cleaner head connections will have completed just sitting on top filters! Hx-70Gb-95 product information warranty & amp ; support turn off your vacuum smells as if it is a very reason... Apex given below and find the downloadable warranty information stored in a PDF.... Burning and it was stretched and does not form a good one, Shark vacuums are often.... To overheat problem, it stops working completely, email, and the! Way. # any ideas have the correct screwdrivers to remove the screws located the! S help you in this fashion and well put together video will help you find replacement Parts and that... And provides the power source correctly you to solve roller not on problem when you it... Canister Holder/Base motor 49 $ 59.90 $ 59 protective thermostat wheels, it could wrapped. Apart because the screws look like Allen but are not n't turn on at all sucked... Everything, and website in this browser for the removal of the foam filter to obtain a device... Down the beater bar rollers stopped rolling with the motor turning on and running in the brush stop. Hose on a Shark duo clean HV 392 and want to change the main brush roller started cutting out.... John, I use it daily as shark vacuum motor died am a professional cleaner roller! Fix it Navigator dust cup first, check to see if its okay or not drops down something there off! Or blockage put together video will help you to solve roller not problem... Single time before I shUt off tried this an all the dust cup and the may...