Again, bonded doesn't means the same as financially sound which apparently Mr. Smith hadn't been for some time..however he was listed as a CSI on their corporate website. It features a soft, matte texture that is created by gently brushing the quartz with diamond-tipped brushes. Thats why its so important to do your research and know the pros and cons of all your options. Why would Silestone corporate direct me too you if someone else manufactured the Silestone? No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. Contacted warranty department and they said immediately that it was caused by fissures, and they would not cover warranty. Hi Rosie. Installed kitchen counter top suede finish quartz. Mano a Mano Combat: Quartz Versus Granite Countertops. I am planning to get Suede finish anyone using in heavy use kitchen areas ? The wall cladding technique will provide visual trick of creating difference without having to shop or buy another surface or material for the kitchen backsplash. For a luxury material, Silestone is widely available to the public. The cabinet salesperson contacted their local Silestone installer to call me so they could measure and cut the stone, they never called me even after several phone calls from the cabinet store. Overseas . 3. commercial kitchens. The material is less hard and formal than marble or granite, softening the overall feel of the kitchen countertop. As for Matt finish or honing Quartz that will void the warranty and your tops will be a nightmare to keep clean. Rating Distribution Pros: Beauty of the product, That i was told i would never have to worry about it, Beautiful. It is very difficult to repair quartz when damaged. Or give my money back. Thankfully, you can prevent this from happening. Silestone (Home Decor Shop): 2.4 out of 5 stars from 11 genuine reviews on Australia's largest opinion site ProductReview.com.au. To me the polished shows every smudge and finger print. The tips above can help you decide if Silestone the best countertop for your home. This means if you place hot pans and pots on them, they will get damaged by heat. Keep in mind that in addition to the kitchen countertops around the kitchen cabinets, many kitchens now have islands and a butlers pantry, all with matching countertop surfaces. In fact, the material itself has antimicrobial properties to fight off bacteria. They pick out a sample of granite or another natural stone. I would not purchase again. As great as Silestones benefits sound, they arent the whole story. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Silestone countertops start with raw granite. Quartz countertops easily resist spills and ultimately stains. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. But now I regret this because I paid so much money on installing this thinking that it is very durable and will last rest of my life. Not every homeowner has the time or even the opportunity to do this. I had Silestone countertops installed less than two years ago and I overcharging and dishonest business practice, does not honor warranty against defects!. The colors of quartz countertops are premade. I just received a message from Silestone on the nearest location of the machining contractor for the Huntsville area. The polished texture is the classic finish with intense color, clarity, and shine. It's matte, people. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. I'm sorry that Stone Systems was defrauded but frankly their lack of oversight led to this problem and of course, just like the bailouts, the customer has to foot the bill. Silestone of Atlanta. Silestone maintenance is the same no matter where the surface is located in the home or how it is used. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. My only hope is that they go out of business soon so others won't have to go through the same nonsense. I decide to extend the bar. After three years of light use, one section of the countertop cracked from underneath the edge and through the surface, right between the posts that the countertop was put on. Wipe clean with a cloth and non-abrasive cleaning agent often. Hands down, we changed to polished. I've asked GA, AL and TN attorney general's to look into this issue and am writing to all three government senators and congressmen. Unfortunately, heat damage like that is permanent. EASY FIX--find out who the manufacturer was for my Silestone. Heat Resistant. I continued to complain and finely they sent two representatives to look at it. The suede white color goes nicer with our white cabinets, you don't have glare from the sun like you do with polished, and it is easier to keep looking clean b/c it doesn't show smudges or fingerprints. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. In large quantities it may affect indoor air quality according to the U.S. Environmental Protection Agency. Share your photos and videos with others to prove the truth of your words. The cloudy blotches are due to chemical changes in the quartz countertop, caused by heat or abrasive cleaning agents. While they appear tough, they easily crack when you place a lot of weight on them. I am not looking at textural finish or little pockets of texture. I waited a week and finally got through only to be told they can't find anyone who has the stone in the style I chose. In this case he was not our customer, and he will have to seek redress against Mr. Smith for his money as well as his material. The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. Was it a company in AL, TN? Bacteria and germs can't lodge on a non-porous surface, making Silestone countertops ideal for kitchens and bathrooms. Silestone also is proven to be a cleaner and safer countertop. Engineered quartz is more resistant to surface damage than traditional laminates and less likely to fracture than quarried granite. Features. Quartz is a high-end stone and it has a high-end price tag that goes with it. The Silestone countertop surface is non-porous. email me if interested please if interested. It is easy to clean and has high scratch, stain, and heat resistance. This will surely increase the credibility of your complaint. They say chips are not failure of their material. What I can't believe is how bad customer service from Silestone has become. Silestone does not need any water repellent or gloss enhancer. No stains at all. Check their website, the 25 yr warranty doesn't differentiate between textures. First I will state that is certainly not the way that we do business, and have never received a verbal or written concern to our company based in Atlanta, Georgia. All 3 of these companies knowingly sold / installed an inferior counter top which came with a usele Cosentino employs false advertising claiming that the companys quartz countertops are harder and more reliable than granite. Silestone vs. granite cost is similar. Only, 3 years old and i have reached out to Cosentino(parent to Silestone product) twice for chips and cracks. Other materials relating to Corktown Nolita Silestone - Loft Poblenou Silestone - Loft I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. Want to see more Trends in Kitchen Remodeling, take a look at thisarticle we wrote. The formats or sizes available depend on the Silestone treatment. It's hideous This site uses Akismet to reduce spam. Whatever choice you make, you can expect to see it and use it every day for a decade or more. Or give my money back. And for Silestone it's "Suede." I had no idea that this company had supported Mr. Smith credit line for the Silestone. Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. Also, it looks whiter to me with the Suede. Others are attracted to the newness and uniformity of quartz. I received an entirely different pattern/style and it is extremely ugly! After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.). It is soft, velvety and perfect for your countertop. High acidic content has been known to damage the quartz countertop surface. Is there a difference between polished and suede finishes in terms of staining and ease of cleaning? Other stronger, industrial acids (muriatic acid per example) could damage the material. If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. Scratch Resistant. Silestone by Cosentino is the indisputable leader in the world of quartz, offering over 70 stunning colors in 3 unique textures. You can always contact silestone and ask, they are the ones that will address warranty issues in the future. Avoid placing hot hair tools on the countertop for best results. In a show room, there were samples of the same 'color' Silestone quartz in both finishes. Non-porous surface. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). Impact Resistant. As a result, Silestone comes in many colors, patterns, and arrangements. Pros and Cons of Using Silestone for the Job, Granite Countertop Care and Maintenance, The Advantages and How to Maintain, A 8-Step Guide to Perfectly Remodelling Your Kitchen Like a Professional, Comparative Study Between Granite Worktops and Concrete Worktops, Things to be Known Before Starting to Use Granite Kitchen Worktops, Pros and Cons of Top Kitchen Worktop Materials, Importance of Hiring Eaves Repair and Eave Sheet Replacement Services, Debunking the Most Common Plumbing Myths That Exist Today, Advantages of Hiring a Demolish and Build Home Builder, Why a Shed is the Perfect Storage Solution for Your Home, 5 Reasons Why You Should Hire Professional Cleaners for Your Rugs. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. etc. Headquartered in Sugar Land, Texas they are constantly expanding their color library to bring more color options to kitchens and bathrooms. I totally disagree after having spent a LOT of money on Silestone tops. I tested a sample: put mustard, oil, wine, catsup, etc. Desired outcome: I'd stear clear. So its now October 08. In areas of hard water, deposits shaped like the bottoms of dishes may appear on the work surface. Your email address will not be published. Whether or not you use your bare countertop for food preparation, no one wants their kitchen countertop to harbor bacteria. I have indicated to Mr. Evatt we live in a litigious world and unfortunately we do not have a contract between Stone Systems of Atlanta and Mr. Evatt. An ogee edge is a conclave arch that transitions into a cortex arch. Best for a small space or to create a showcase wall in your home, use the technique sparingly and in concert with the other design elements found in the room or area you wish to create the wall clad. CLARIFICATION: Wow, three different states. Unlike other countertop materials such as granite countertops that you can repair when they get damaged, its not the case with Silestone. Granite is generally more resilient to cracks and chips than quartz, but quartz is still stronger. Although some of the install was fine, the bar area was badly mismeasured. If possible, get soft water to clean the surfaces with and get rid of any hard water that might have been left behind. Silestone, on the other hand, is not porous. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. Sounds like the company learned alot from the banking industry. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. One of these projects was to supply and install a kitchen. Heres a good article from a designer who used Suede Lagoon and loved it. Silestone is easy to maintain. You can purchase slabs from big-box retailers. I remodeled my kitchen and installed Silestone ET. on 3/4/2016. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. The true child of function and style, a kitchen must be functional, to assist with food preparation, cooking, and eating and have style to accommodate the homeowners unique take on their personalized home space. I wanted to comment on the complaints here. Anyone interested? The worktop options brought to us was purely Silestone. Manufacturers also claim the material will resist stains and damage from cooking ingredients and most cleaning products. Many stores and stone yards sell Silestone or granite remnants from jobs that are cancelled or customers that change their mind. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. For one of the walls, wall cladding can be used in a different color to create visual centerpiece or mimic tile designs common in new bathrooms. I'd get them again in a second. No pressure, but your kitchen countertops are a big deal. Would like to know how its holding up. We chose SILESTONE "TAO" countertops. Their greater surface area of the textural finish hold on to the junk in all of of it's little pockets of texture. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. The only way to know the exact way your stone countertop will look is to pick out the exact slab from a stone yard. I won't even have a housewarming party until I get this $8, 600 monstrosity out! Absolutely wrong. While few things stain Silestone, care must be taken when cleaning as permanent damage is possible if the wrong product is used. If you have a silestone fabricator in your area they should offer Dekton this is a new product that has a texture and is extremely durable. No matter your color preference there is an extensive and growing color library available for perusal during the kitchen design process. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. Mr. Evatt was a victim of fraud. The suede looked dull. It's ridiculous. Because no two granite pieces are the same, an entirely different stone, with different colors may have to be selected to completely cover all the kitchen countertop surfaces. 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