Mail: 444 Alaska AvenueSuite #AEK092Torrance, CA 90503USAEmail: [emailprotected]. Hopefully, you can tackle these error codes now with absolute ease. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Adjust the feed rate. After proof of fire, this is when you can make changes and see the changes happen. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. These are possible reasons for the blower not running. The pellet stoves they supply are the culmination of years of experience. The shutdown timer is going to be between 15-30 minutes. Examine the exhaust system and clean it if necessary. All of Ashley Hearth stoves including the AP130 are EPA-certified. Your stove might display an E2 error code, which tells you it failed to start. This is a video showing. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. Advertisement The firebox, door, and heat exchanger are covered for 3 years. Ensure the front door, ash pan, and hopper lids have snug seals. There are three symptoms to look for: 1. Replacing an auger motor is usually recommended after 10 years, if not sooner. Clean the burn pot and the housing for the burn pot. A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. Make sure that you do not have an abundance of pellets longer than 1 long. If the feed rate is too low, the fire might die before receiving more pellets. When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Generally, this would only happen on a very windy day. The power to the feed motor is being interrupted, 3. Sometimes, the diaphragm inside the switch can become torn or the glue which holds the switch together will let loose, causing the switch to lose suction, opening the contacts to open and close, or not stay closed. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. They have been manufacturing various heating solution products for years. Hopper . If this is the case, there are a few potential culprits to work through. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. Examine the exhaust system and clean it if necessary. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. You may have had a power surge event and never knew it. If air leaks out, it could cause the system to overheat as it tries to compensate. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. It produces 68,000 BTUs to heat up to 1,200 square feet. When we mean one-stop, we mean everything. They can be used with a particular insert in a fireplace or wood stove. Ensure its connected and functional, as this will cause an E2 code. If the plate is upside down, the stove will not feed pellets correctly. The stove works through a software-driven control board. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. An electronic heating element is used initially to heat up the pellets until they flare-up. Check the system for dirt, dust, and grime. You should call in a professional to help you with this one. Best Price Fast Free Shipping! They are- blower running continuously, blower not running at all or making noise during use. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. For a better experience, please enable JavaScript in your browser before proceeding. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. It is sturdy, durable, and reliable. By moving the feed adjuster counterclockwise, you can change the feed rate. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. Check the low-limit switch. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. With this article, we are here to help you do exactly that. Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. Cost a bit over $100, but I will save that in pellets. Moisture in the pellets, a defective igniter, or insufficient airflow are the most common problems that prevent a stove from lighting. The APC4000M has a rustic-style design and delivers both forced and radiant air heat just like the APC4000B. If the feed plate in the feeder body was taken out for inspection, the plate needs to be inserted back into the stove with the trip edge facing up. If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). Ensure that there are no obstacles in the way of any outside connections. Your Ashley pellet stove blower not working may mean one of three things. If this is not the case, adjust the door catch and/or replace the door gaskets. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Are there Ashley mini pellet stove models for small rooms? If your having trouble with your pellet stove this video may help you. Wow I do not think you want the rest of my thoughts. If nothing works, consult a professional for assistance. There isnt enough ventilation in the room. Limit switches can be a real nuisance when troubleshooting a stove. The entire burning and heating process are clean and efficient. If theres a considerable dust accumulation, remove it from the system. Thus, the products are guaranteed safe to use and environment friendly. Allow all of the components to dry completely before replacing them and restarting the stove. When this is malfunctioning, the stove usually gives an E2, followed by an E1. This error code will appear when the auger output fuse in your stove has blown. Check the exhaust system for blockage. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. Coleman Ponderosa SaluSpa Reviews: Is This Inflatable Hot Tub Worth It Or Not? Ensure the hopper lid is closed securely or the 5500 will not operate. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. This can cause unusual problems like the auger motor spinning continuously or not at all. To solve error code 1, you can start by making sure there is enough ventilation in the room. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. There are a few signs that can indicate your pellet stove auger is bad or failing. Ensure the feed rate isnt too fast. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. We and our partners use cookies to Store and/or access information on a device. Here are the common problems, their reasons, and easy troubleshooting. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. Step 6: Slide the auger out of the feed to make sure everything is clean. The companys heating appliances provide up to 3000 square feet of heat. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. Shop our selection of wood and pellet stoves. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. Ensure youre using good-quality pellets. If this is broken, it might be stuck in the closed position. They can be so dirty that air isn't able to flow through the vent system fast enough. When this bearing starts to wear out, dust from the hopper will get between the bearing and the auger shaft and cause the rotation of the shaft to slow down. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. On top of that, a malfunctioning system can present a fire hazard. How many bags of pellets do you burn a day? Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. This will also wear out the motor. Fuel is having a hard time feeding into the burnpot. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. Ensure the system has enough fuel to keep it burning. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. Use amazon messager to contact seller. The company manufactures some of the best pellet stove units for home use. If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. This is not a hard error to fix. If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. Oil or apply some grease to allow the motor to move easily. The ESP probe in the exhaust is looking for 95F to cut power to the stove. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. So, remove the jumper or TSTAT wires to see if it remedies the problem. Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. Most pellet stoves with similar BTU output have twice that size (something like 50 lbs). Thus, this machine is guaranteed to be efficient and long-lasting. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals Whatever is being used, its looking for a high enough temperature to bypass the shutdown timer. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. These Ashley pellet stove reviews provide everything you need to know about each stove unit. The possible reasons why your Ashley pellet stove is not feeding pellets are-. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. 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